Terms and Conditions
Each programme will be designed to give you the support you required to make the changes necessary in order to optimise your health and wellbeing.
Once payment has been made it is recommended then appointment dates be arranged.
Payment Terms
A 60% payment is to be paid before the start of the programme by cash, visa, cheque, bank transfer or strike and then a further payments of 40% after the 1st consultation.
Programme Duration
All programmes are designed to be completed within the allotted time period of 10 or 16 weeks to enhance results.
Where it is not possible to complete the programme within the allotted time period, due to unforeseen circumstances and in these cases the time period would be extended to 12 and 18 weeks only.
Beyond the extended 12 or 18 period all outstanding sessions will be forfeited.
Rescheduling Appointments
We kindly ask that you provide a minimum of 24 hours’ notice to change an appointment time, so that your slot can be offered to others. Notice of less than 24 hours could result in your appointment being forfeited. Please email any change requests to [email protected] or call 07806 611282
Appointment Times
Please note that if you are late for an appointment it may not always be possible to extend beyond the scheduled time allocated due to other appointments.
Cancellation Policy:
All cancellations should be given 24 hours prior to consultation or progress calls.
To make a cancellation you can email [email protected] or call 07806 611282.
If an appointment is cancelled with less than 24 hours’ notice, it may be forfeited.
Privacy Policy
At Karen Harker Nutrition, your privacy is important to us. This policy explains how your personal information is collected, used, and protected.
What Information We Collect
• Your name, email address, phone number, and address
• Health information relevant to nutritional therapy
• Appointment and consultation notes
• Payment and invoicing information
• Website usage data through cookies and analytics
How We Use Your Information
Your information is used to:
• Provide nutritional therapy services
• Communicate about appointments and enquiries
• Create personalised nutrition plans
• Maintain accurate records
• Meet legal and professional obligations
Confidentiality
All personal and health information is kept confidential and stored securely. Information will only be shared with other healthcare professionals or third parties where necessary and with your consent, unless required by law.
Data Storage
Client records are stored securely in line with UK data protection regulations. Records are retained only for as long as legally and professionally required.
Your Rights
Under UK GDPR, you have the right to:
• Request access to your personal data
• Correct inaccurate information
• Request deletion of your data where applicable
• Withdraw consent at any time
Cookies
This website may use cookies to improve user experience and monitor website performance. You can manage cookie settings through your browser.
Contact
Karen Harker Nutrition
Email: [email protected]
Website: www.karenharker-nutrition.co.uk
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
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